Salon Locator    |   Free and Fast Shipping for orders above €40   |   Tel: 7905 2857

Frequently asked questions

Are the products on Natural Health & Beauty the original products?

We only sell certified European brands and purchase them directly from manufacturers.

Where is Natural Health & Beauty located?

We are in Naxxar Malta. You can find us at Hilltop Gardens, Triq L-Inkwina, Naxxar.

Do you only sell organic/vegan beauty products?

Yes, we believe beauty should not compromise health or planet Earth.

Is my personal information safe with you?

We guarantee it! Your data and the information you provide to us are treated as confidential by us. We never give out your information without your permission.

How much do I have to pay for shipping?

When you buy a product on our site, unless it is valid for free shipping, it will carry shipping charges with it. The total value of the product plus delivery charges are available on the Checkout Page. The costs can vary with weight and the delivery method you choose. For a total calculation of cost, collect your preferred products, and move on to Checkout.

What’s the minimum value to spend to get free shipping?

Any orders over €40 will get free and fast shipping.

How do I know my order will be processed?

We will send you an email confirming the order you placed. You will receive a separate email once we dispatch the order that includes tracking details.

Does my billing address have to be the same as my shipping address?

No, they can be different. You can use your address as the billing address and include a different one as the shipping address.

Can I cancel my order?

Yes, you can cancel it anytime before the order gets processed for shipping. Cancellations are not possible after it is en route to you. However, you can return the item. Read our Return Policy for more details.

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